Editable details pending: complete the controller’s full name or company name, tax identification number and address. This policy already covers contact forms, booking requests, email and WhatsApp communications.
1. Data controller
Controller: [FULL NAME OR COMPANY NAME]
Tax ID: [NIF/CIF]
Address: [FULL ADDRESS]
Privacy email: administracion@villaalegrematola.es
2. Data we may process
- Identification and contact data provided through the forms.
- Requested dates, number of guests and details required to manage an enquiry or booking.
- Billing and payment data when online booking is enabled.
- Technical information required for website security and operation.
3. Purposes
- Respond to enquiries and availability requests.
- Manage quotations, bookings, payments, invoicing and communications relating to the stay.
- Comply with legal, tax, accounting and security obligations.
- Prevent fraudulent use and protect the website.
- Send commercial communications only where there is a valid legal basis and the interested person can object.
4. Legal basis
Processing may be based on pre-contractual measures requested by the interested person, performance of an accommodation contract, compliance with legal obligations, consent where required and the legitimate interest in maintaining website security and handling communications relating to the activity.
5. Data retention
Data will be retained for as long as necessary to deal with the enquiry or manage the booking and subsequently for the periods required by applicable legal obligations. Data processed solely on the basis of consent will be retained until consent is withdrawn, without prejudice to periods required to address potential liabilities.
6. Recipients and service providers
Data will not be sold. It may be disclosed to public authorities where legally required and processed by service providers necessary to provide the service, such as web hosting, email, booking systems, maintenance, accounting services or payment entities. When these services are configured, this section should be reviewed and any international transfers identified where applicable.
7. Individual rights
Puedes solicitar el acceso, rectificación, supresión, oposición, limitación y portabilidad de tus datos, así como retirar el consentimiento, escribiendo a administracion@villaalegrematola.es e indicando el derecho que deseas ejercer. Si consideras que el tratamiento no se ajusta a la normativa, puedes presentar una reclamación ante la Agencia Española de Protección de Datos.
8. Security and updates
Reasonable measures will be applied to protect data and this policy will be updated whenever processing activities, forms, providers or website functions change.