Editable details pending: complete the deposit amount or percentage, security deposit and specific cancellation deadlines. The remaining terms are ready for use with the current manual request and confirmation system.
1. Availability request
Submitting the form only constitutes an availability request. It is not a confirmed booking and does not oblige the owner to accept the stay.
2. Confirmation and date blocking
The booking is confirmed and the dates are blocked when the owner expressly informs the guest and the agreed payment condition has been met. Until then, the dates may remain available for other requests.
3. Price, deposit, security deposit and payment
Before confirmation, the guest will receive written information about the total price, included taxes, required deposit, any security deposit, deadlines and payment method. Booking deposit: [AMOUNT OR PERCENTAGE]. Security deposit: [AMOUNT AND CONDITIONS].
4. Cancellation and date changes
Cancellations and changes are governed by the terms communicated before payment. Policy to be completed: [DEADLINES, REFUND PERCENTAGES AND CASES IN WHICH THE DEPOSIT IS LOST]. Any change is subject to availability and the owner’s express acceptance.
5. Right of withdrawal
For accommodation services booked for a specific date or period, the general fourteen-day withdrawal period does not apply. The cancellation policy disclosed before confirmation will apply.
6. Check-in and check-out
Check-in is from 4:00 p.m. and check-out is by 11:00 a.m., unless expressly agreed otherwise. Key collection and access instructions will be provided before arrival.
7. Occupancy and use of the property
The villa is rented for the exclusive use of the group stated in the booking. The agreed capacity may not be exceeded, undeclared guests may not stay and no parties, events or activities may be held unless expressly authorised by the owner.
8. House rules
The guest and accompanying persons must respect the house, grounds, furniture, facilities, the peace of the surrounding area and the rules communicated before the stay. Conditions concerning pets, smoking, music, visitors and use of the pool must be confirmed with the owner.
9. Damage, security deposit and liability
The booking holder is responsible for damage caused by the group through negligent use or breach of the rules. Where required, the security deposit may be applied to damage, losses, extraordinary cleaning or proven breaches.
10. Incidents and force majeure
Incidents must be reported as soon as possible so that they can be resolved. If force majeure prevents the accommodation from being provided or enjoyed, the parties will seek a proportionate solution in accordance with applicable law and the specific circumstances.
11. Communications and data protection
Communications concerning the request and booking may be made by email, telephone or WhatsApp using the details provided by the guest. The processing of these data is governed by the Privacy policy.
12. Acceptance and applicable law
Confirmation of the booking implies acceptance of the terms communicated to the guest. The relationship is governed by Spanish law and any mandatory consumer-protection rules that apply.